The transportation and logistics industry is rapidly evolving. Organizations are continually seeking methods to enhance efficiency, decrease expenses, and deliver superior customer service. One strategy that is gaining popularity is the integration of trucking and freight forwarding services under one roof. The advantage of integrated services is the potential for reduced transit times.
When one company controls both trucking and freight forwarding, they optimize routes and consolidate shipments across modes for faster delivery. For example, they may use trucks for short hauls and utilize air freight for longer distances. This collaboration reduces potential delays and eradicates the necessity for transferring shipments between providers at intermediary locations. The outcome is quicker and more dependable delivery times for clients.
Streamlined communication
When Deliveree Indonesia companies integrate freight forwarding, it streamlines communication and coordination. The single provider has visibility across all aspects of the shipment from origin to destination. They communicate directly with drivers on status updates and proactively notify customers of any changes. It simplifies communication for the customer who now has one main point of contact instead of liaising with separate trucking and freight forwarder entities.
Flexibility in Meeting Customers’ Needs
Every company has unique shipping needs. A unified forwarder evaluates the unique needs of every client and devises personalized resolutions that capitalize on the advantages of both full truckload and intermodal transportation. For example, they may use trucking for a domestic portion of the journey and then utilize air freight through their forwarding network to reach international destinations.
Using two separate providers often means dealing with two sets of invoices, tracking numbers, and documentation procedures. An integrated provider condenses this into one singular process. Customers receive a consolidated bill from the single entity overseeing the entire shipment. The streamlined documentation also reduces paperwork hassles for the customer.
Warehouse and distribution support
Many integrated providers offer value-added warehouse and distribution services in conjunction with trucking and freight forwarding.
- Product storage
- Inventory management
- Order fulfillment
- Product inspection, labeling, and packaging
- Cross-docking
By tapping into these additional services, customers optimize supply chain operations. Distribution centers feed seamlessly into the provider’s transportation network allowing for efficient pickup and delivery. Customers also save costs by reducing external warehouse expenses.
Leverage of logistics technology
These forwarders are increasingly leveraging powerful logistics technology to improve services. Integrated providers develop proprietary systems, analytics, and online visibility portals across their combined operations. This provides customers with end-to-end tracking and analytics across transportation legs and modes. Access to data and metrics empowers customers to optimize supply chain processes.
The efficiencies, streamlining, and flexibility described above all contribute to lower overall logistics costs for shippers using integrated providers. Service optimization and elimination of redundancies translate into cost savings. Large integrated providers also have the volume and density in their network to negotiate reduced freight rates which smaller companies cannot match.
Focus resources on core business
Outsourcing transportation management allows companies to redirect internal resources toward core business activities. Integrated trucking and freight forwarding provides custom solutions and experienced logistics professionals. It allows customers to reduce their transportation staffing costs. Companies no longer have to waste time navigating the intricacies of shipping logistics and instead focus their efforts on revenue-generating tasks.